FAQ
Plans & pricing
What does Vetgo cost?
Which plan is right for me?
Can I cancel my membership?
How many pets are included?
Can I upgrade my plan?
What’s changing with Vetgo?
What happens to my existing Vetgo plan?
Do I need to do anything right now?
Care from home
Can I actually talk to a veterinarian?
What can Vetgo help with?
When does my pet need an in-person visit?
Can Vetgo diagnose my pet?
Will I still have access to my pet’s previous records?
How do I access my previous pet records?
Will my pet’s care history come with me?
Medication support
Can Vetgo prescribe medication?
Can my pet’s prescriptions be delivered?
Are prescription services available across Canada?
Your pet’s wellbeing comes first
Is Vetgo an emergency service?
What happens if my pet needs urgent care?
Are Vetgo professionals licensed?
Vetgo across Canada
Is Vetgo available in my province?
Why are services different between provinces?
Where does Vetgo offer in-home visits?